{"id":4592,"date":"2025-11-14T17:18:26","date_gmt":"2025-11-14T17:18:26","guid":{"rendered":"https:\/\/glamourfashion.shop\/?page_id=4592"},"modified":"2025-11-14T17:19:32","modified_gmt":"2025-11-14T17:19:32","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/glamourfashion.shop\/fr\/refund_returns\/","title":{"rendered":"Politique de remboursement et de retour"},"content":{"rendered":"<p><strong>Politique de remboursement et de retour<\/strong><\/p>\n<p><strong>Introduction<\/strong><\/p>\n<p>Chez glamourfashion.shop, nous nous engageons \u00e0 vous satisfaire lors de votre achat. Cette politique de remboursement et de retour d\u00e9crit la proc\u00e9dure et les conditions dans lesquelles les retours et les remboursements sont trait\u00e9s pour notre large gamme de v\u00eatements f\u00e9minins neufs et d'occasion.<\/p>\n<p><strong>Conditions de retour<\/strong><\/p>\n<p><strong>Nouveaux \u00e9l\u00e9ments<\/strong><\/p>\n<ul>\n<li><strong>Cadre temporel<\/strong>: Les retours doivent \u00eatre effectu\u00e9s dans les 14 jours suivant la r\u00e9ception.<\/li>\n<li><strong>Condition<\/strong>: Les articles doivent \u00eatre dans leur \u00e9tat d'origine, non port\u00e9s, avec les \u00e9tiquettes encore attach\u00e9es.<\/li>\n<li><strong>Exclusions<\/strong>: Certains articles, tels que les sous-v\u00eatements ou les articles personnalis\u00e9s, peuvent ne pas \u00eatre retourn\u00e9s pour des raisons d'hygi\u00e8ne et de personnalisation.<\/li>\n<\/ul>\n<p><strong>Articles de seconde main<\/strong><\/p>\n<ul>\n<li><strong>Cadre temporel<\/strong>: Les retours doivent \u00eatre effectu\u00e9s dans les 14 jours suivant la r\u00e9ception.<\/li>\n<li><strong>Condition<\/strong>: Les articles doivent \u00eatre retourn\u00e9s dans l'\u00e9tat o\u00f9 ils ont \u00e9t\u00e9 re\u00e7us.<\/li>\n<li><strong>Exclusions<\/strong>: En raison de leur caract\u00e8re unique, certains articles d'occasion peuvent \u00eatre des ventes finales, comme indiqu\u00e9 au moment de l'achat.<\/li>\n<\/ul>\n<p><strong>Proc\u00e9dure de remboursement<\/strong><\/p>\n<ul>\n<li><strong>Notification<\/strong>: Pour effectuer un retour, veuillez nous contacter via notre site web ou le service client\u00e8le par e-mail.<\/li>\n<li><strong>Exp\u00e9dition de retour<\/strong>: Les frais de retour sont \u00e0 la charge des clients, sauf en cas d'articles d\u00e9fectueux ou incorrects.<\/li>\n<li><strong>Calendrier des remboursements<\/strong>: Les remboursements sont trait\u00e9s dans les 14 jours suivant la r\u00e9ception de l'article retourn\u00e9 et sont effectu\u00e9s selon le mode de paiement original.<\/li>\n<li><strong>Remboursements partiels<\/strong>: Dans le cas o\u00f9 les articles ne sont pas retourn\u00e9s dans leur \u00e9tat d'origine, un remboursement partiel peut \u00eatre effectu\u00e9.<\/li>\n<\/ul>\n<p><strong>\u00c9changes<\/strong><\/p>\n<ul>\n<li>Nous proposons des \u00e9changes pour des articles de m\u00eame valeur, dans la limite des stocks disponibles. Veuillez contacter notre service client\u00e8le pour obtenir de l'aide concernant les \u00e9changes.<\/li>\n<\/ul>\n<p><strong>Articles endommag\u00e9s ou incorrects<\/strong><\/p>\n<p>Si vous recevez un article endommag\u00e9 ou incorrect, veuillez nous en informer imm\u00e9diatement. Nous prendrons les dispositions n\u00e9cessaires pour remplacer l'article et couvrirons les frais de retour.<\/p>\n<p><strong>Droit de r\u00e9tractation<\/strong><\/p>\n<p>En vertu du droit europ\u00e9en de la consommation, vous avez le droit d'annuler votre achat dans un d\u00e9lai de 14 jours \u00e0 compter de la date de r\u00e9ception, sans avoir \u00e0 justifier votre d\u00e9cision. Le d\u00e9lai de r\u00e9tractation expire 14 jours apr\u00e8s la date \u00e0 laquelle vous prenez physiquement possession des biens.<\/p>\n<p><strong>Nous contacter<\/strong><\/p>\n<p>Pour toute question concernant notre politique de remboursement et de retour, veuillez contacter notre service client\u00e8le.<\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>Refund and Returns Policy Introduction At glamourfashion.shop, we are committed to ensuring satisfaction with your purchase. This Refund and Returns Policy outlines the process and conditions under which returns and refunds are handled for our wide range of new and secondhand women\u2019s clothing. Return Conditions New Items Time Frame: Returns must be made within 14 [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-4592","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/glamourfashion.shop\/fr\/wp-json\/wp\/v2\/pages\/4592","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/glamourfashion.shop\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/glamourfashion.shop\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/glamourfashion.shop\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/glamourfashion.shop\/fr\/wp-json\/wp\/v2\/comments?post=4592"}],"version-history":[{"count":1,"href":"https:\/\/glamourfashion.shop\/fr\/wp-json\/wp\/v2\/pages\/4592\/revisions"}],"predecessor-version":[{"id":4595,"href":"https:\/\/glamourfashion.shop\/fr\/wp-json\/wp\/v2\/pages\/4592\/revisions\/4595"}],"wp:attachment":[{"href":"https:\/\/glamourfashion.shop\/fr\/wp-json\/wp\/v2\/media?parent=4592"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}